Intelligence infrastructure for strategic teams

Our AI engine analyzes millions of data points from various sources including market reports, news articles, social media, financial data, patent filings, job postings, and more. Using advanced machine learning algorithms trained on industry-specific datasets, it identifies patterns, detects subtle shifts, and provides actionable insights tailored to your specific competitive landscape. What sets us apart is our proprietary Natural Language Processing model that understands business context and our real-time processing architecture that delivers insights faster than any other platform.

Most teams can get up and running with Trajectory in less than an hour. Our intuitive setup wizard guides you through connecting your data sources and configuring your competitive landscape. You'll start seeing initial insights within 24 hours as our system processes your data, and meaningful, actionable intelligence typically within 3-5 days as patterns emerge. For enterprise deployments with custom integrations, our team provides dedicated onboarding support to ensure you're getting maximum value from day one.

All plans include email support with a 24-hour response time during business hours. Professional and Enterprise plans include live chat support during business hours. Enterprise customers receive dedicated account management, priority support with a 2-hour response SLA for critical issues, and quarterly business reviews. We also provide comprehensive documentation, video tutorials, and a knowledge base for self-service support. For complex implementations, we offer professional services including custom integration development and training sessions for your team.

Trajectory employs enterprise-grade security measures including end-to-end encryption for data in transit and at rest, role-based access controls, multi-factor authentication, and regular security audits. We are SOC 2 Type II compliant and adhere to GDPR, CCPA, and other regional data protection regulations. All data is hosted in secure AWS facilities with redundant backups and disaster recovery protocols. For Enterprise customers, we offer additional security options including private cloud deployment, custom retention policies, and advanced audit logging. Our security whitepaper is available upon request.

Absolutely. While Trajectory comes with industry-standard configurations out of the box, we offer extensive customization options. Our Professional and Enterprise plans allow you to define custom metrics, competitor categories, and alert thresholds. For Enterprise customers, we can build custom AI models trained on your specific data and industry terminology. We've successfully implemented Trajectory for SaaS companies, financial institutions, healthcare organizations, retail brands, and more, with each deployment tailored to the unique competitive dynamics of that industry.

Trajectory operates on a month-to-month subscription basis for Starter and Professional plans, with no long-term contracts required. You can cancel at any time, and we'll prorate your final month's payment. For Enterprise plans with custom deployments, we typically work with annual contracts to ensure proper implementation and support. We offer a 30-day money-back guarantee for all plans - if you're not satisfied with Trajectory within the first 30 days, we'll provide a full refund. Our goal is to ensure you see real value from our platform.